FAQ

Frequent Questions

What is the minimum order?

Our minimum order For Spirits ex bond – Minimum order is Euro 15,000

How do I become a customer?

You can call us during office hours Mon-Friday or email – [email protected] Or fill in our New Customer form and a member of staff will contact you shortly. Note we ONLY sell to Wholesales, distributors, importers, exporters.

How do I place an order?

Existing customers can  place an order on this website, speak to one of our sales team direct or email us at [email protected]

How do I pay for the goods ordered?

We will send a proforma invoice for goods ordered. You have to pay by Bank Transfer to escrow account of Tops Logisitics - Netherlands . Payment terms will be on proforma also

If I place an order on the website, how long till it’s ready?

The length of time to complete will vary depending on several factors, many items are on stock, and others have lead time of 3 to 4 weeks. We will specific delivery times on proforma

Why can’t I pay online for products I’ve ordered?

At the moment we don’t have such a facility.

Are there extra shipping charges for goods?

We will mention any shipping costs with the product offer. Any additional costs will be advised with a proforma invoice.

Can you deliver my goods?

We will specify our delivery terms on product offers.  Spirits are mostly sold on Ex Bond Basis.

Special Terms & Conditions

All offers on the website are subject to availability, being unsold and E.O.E. All prices are subject to changes and our final price and terms will be on Proforma Invoice. Orders will be confirmed on proforma invoice being sent to customers and appropriate deposit being received or as per proforma invoice.